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 THE SURPRISE TRAVEL COMPANY 
SURPRISE ME IN CHRISTCHURCH CITY

SURPRISE ME IN CHRISTCHURCH CITY

PriceFrom $229.00

  PRICE IS PER PERSON   
Note: price displayed above will change based on selections made

 

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  • Visiting friends and family in Christchurch?  Down for an event? Or a special occasion?  Want to treat yourself too? 

     

    Let our travel designers create an awesome Christchurch experience especially for you based on your travel personality.

     

    How do our experiences work?

     

    • Travel any time of year - suitable for all ages!
       
    • Trip based on your travel personality (share your likes + interests from our fun pre-trip survey)
       
    • 1, 2 or 3 nights accommodation (choose standard during booking process)
       
    • Activities included each day (based on your travel personality)
       
    • Dining reservations / suggestions throughout
       
    • from NZ$ 229 per person (based on 4 people sharing Basic accommodation for 1 night)
       
    • flights are not included in this package - you can make your own way to Christchurch, or add this experience to the beginning, or end of another experience with us!
  • What's the latest I can sign up?
    The earlier you book your trip, the better. We require 10 days notice to plan our getaways. 

     

    Do I have to depart on the weekend?
    You can depart any day of the week. When booking your trip, you’ll select your departure date and the number of nights for your trip.

     

    Can I travel over school holidays/a holiday weekend?
    Yes, but be mindful that you may want to increase your budget for trips that fall over school holidays, or on holiday weekends. Why? Travel + accommodation costs are higher during these peak travel dates, and we always want to get you to a destination that you will love!

     

    I have kids. Can they come, too?
    Yes! We love planning trips for families. If your children have any specific interests (or any strong dislikes) please be sure to mention them on your online survey. We'll make sure to include plenty of family-friendly and age-appropriate recommendations so everyone will have a great time.

     

    What about babies?
    If your baby is less than 2 years old, they can fly for free. We'll need their date of birth for airline reservations.

     

    Is there a maximum number of people that can travel on a trip?
    You can add up to 6 travellers on the online survey. If you are interested in planning a trip for a larger group, please email us to plan further!

     

    Can I bring my pet with me?
    You can, but this will limit your options in regard to accommodation, so please keep this in mind.  

     

    How does payment work?
    Upon completion of the online survey, we will check things over before we send you a link to make payment to your email.  You can choose to transfer directly from your bank to ours, use POLi to transfer funds, or pay with a credit card.  

     

    Does my budget include food + activities?
    Your budget will include at least 1 activity each day, but if that activity is free (e.g. Auckland Art Gallery Toi O Tamaki), then we'll shout you dinner at a favourite restaurant instead. 

     

    Why is the minimum budget for Solo-Travelers higher than for Multi-Travelers?
    A large portion of your budget goes toward the accommodations that we book for you. A hotel room will cost the same, whether one or two people are staying in it, so the price per traveller is lower if you have a travel companion. Solo travelers, we love you, but you're just a little more expensive!

     

    Can my travel partner(s) and I pay separately?
    Sure, just be sure to let us know you need to split payment, and we'll send over details to suit you.

     

    Can you use my frequent flyer miles or hotel points?
    In order to maintain the element of surprise, we do not accept frequent flyer numbers or hotel reward points. If we did, you'd be able to log in to your account to see your destination, and you would receive email notifications about your upcoming trip - this would spoil all the fun! The good news is that most airlines and hotels allow you to add your loyalty number after your trip, or even at check-in, so you can still get the points from your trip with us.

     

    How do I know what to pack for my trip?
    One week before you depart, we'll email you the some packing tips and let you know if you should bring anything specific on your trip, like a bathing suit or hiking boots.

    All of our trips that include flights include one checked bag per person + one carry on bag and a small personal item too. 

     

    What types of accommodations do you book?
    We let you choose your accommodation preferences during the online survey.  We book our travelers in clean, safe, and well-reviewed accommodation.

     

    What is your cancellation policy?
    Please call or email if you think you may need to cancel your trip; we are here to help!

    When booking your trip, you will be given the option to add Peace of Mind Insurance and this is strongly recommended to cover any unforseen cancellations.  We are subject to the rules and regulations of the airlines, hotel, activity providers, who all have different refund and cancellation policies.

     

    Why would I need Peace of Mind Insurance?
    Although you're not required to purchase Peace of Mind Refund Assurance, your trip is not as protected without it. If you get sick, have a last minute business trip, or there is inclement weather on your travel dates, you may have to spend money out-of-pocket in order to shift, cancel, or adjust your trip. Peace of Mind insurance protects you from these unexpected problems by reimbursing you for travel expenses.

    If something comes up we'll do our best to help you cancel or reschedule your trip, but we are at the mercy of the airlines, hotels, and other activity providers for refunds or credits.

     

    What if something goes wrong while I'm away?
    Our Traveller Support Team is available 24/7 by phone or email in case you need anything while you're on your trip. While we love adventure, we value safety.

     

    Does New Zealand Insight have gift cards?
    Yes we do! New Zealand Insight offers gift cards that start at $100. Once you purchase a gift card, you can have it emailed to yourself or directly to the gift recipient. For more info on gift cards, click here.

     

    Can I get a refund for a gift card that I have purchased or received?
    Our gift cards are non-refundable.